Skip to main content
Microsoft Idea

Power BI

Needs Votes

Manage Engine Service Desk Plus on Power BI Desktop

Vote (26) Share
's profile image

on 10 Nov 2016 16:41:23

Please add support for Servicedesk Plus as a Data Source.

Comments (4)
's profile image Profile Picture

Power BI User on 05 Jul 2020 23:54:21

RE: Manage Engine Service Desk Plus on Power BI Desktop

I have managed to connect Power BI to Servicedesk plus ondemand using the API, using the code below.


let
Source =
Json.Document(Web.Contents("https://sdpondemand.manageengine.com/api/v3/requests/",
[
Headers=[
#"Accept"="application/vnd.manageengine.sdp.v3+json",
#"Authorization"="123456789123456789123456789"
]
]))
in
Source


However, I cannot work out how to increase the number of rows to return to 100. I have read the documentation below but I have no idea how to express this in the Power BI syntax.

http://ui.servicedeskplus.com/APIDocs3/index.html#view-all-requests

Does anyone have any idea?

's profile image Profile Picture

Fernanado on 05 Jul 2020 23:36:36

RE: Manage Engine Service Desk Plus on Power BI Desktop

We are really needing this tool to generate reports. It would be very useful mostly on cloud!

's profile image Profile Picture

Rob on 05 Jul 2020 23:32:46

RE: Manage Engine Service Desk Plus on Power BI Desktop

Has there been any update with getting a connector to Ondemand Cloud version?

's profile image Profile Picture

Marc Rohde on 05 Jul 2020 22:41:07

RE: Manage Engine Service Desk Plus on Power BI Desktop

I have the on-prem version and use the data gateway to query my database. I would be interested to getting support for the cloud version so I could migrate to the cloud sooner.