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Microsoft Idea

    Power BI

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    Create a way to show NPS (Net Promoter Score)

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    Anonymous on 04 Mar 2016 04:06:34

    Can you create a method for showing Net Promoter Score?

    Comments (4)
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    Power BI User on 05 Jul 2020 23:32:31

    RE: Create a way to show NPS (Net Promoter Score)

    Have you figured out a way to do this?

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    Jack on 05 Jul 2020 22:42:49

    RE: Create a way to show NPS (Net Promoter Score)

    Yeah ! Same probleme for me

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    Power BI User on 05 Jul 2020 22:41:19

    RE: Create a way to show NPS (Net Promoter Score)

    this will really be great, we have raw data scores from clients ratings (1 to 10), we also have a tab that classifies them (Promoter /Passives / detractors) but I cannot get my head around power BI to show me the the output for a date range

    the formula being NPS= (Number of Promoters - number of detractors) / total number of surveys sent

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    Victor Lixo on 05 Jul 2020 22:36:42

    RE: Create a way to show NPS (Net Promoter Score)

    This is the most important KPI for the customer satisfaction surveys