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We allow you to customize your tooltips using our Report page tooltips feature, which is currently in preview.
Here’s the documentation on the feature so you can learn more: https://docs.microsoft.com/en-us/power-bi/desktop-tooltips
Once the feature is generally available in a few months I’ll close this idea out.
I know there are a lot of specific suggestions in the comments, so if there is something you need to do that isn’t covered by report page tooltips, please either vote on or suggest specific ideas in UserVoice. For example, if you want the ability to completely turn tooltips off, you can vote on this specific idea for that: https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/14823435-turn-off-tooltip-and-remove-default-tooltip
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This is a critical missing feature for grouping. Not being able to decide what is to be done with empty values can mess up an entire report whenever blanks appear, since there is no way to account for the space it will occupy in a visual and consumers can have a hard time figuring out what the blank means (even an "Unspecified" label would be better).
I know blank values can be managed within the data model to prevent the problem, but when working with Direct Query a workaround might be impossible or too complex.