The email subscription feature is great where the user will get the snapshot of the dashboard/report in the email.

However, I noticed that the image is low quality and appear small in the email content. It will be great if the user is allow set the preferences on the image quality and size in the email content.

Currently, it's too small and low quality to be really useful, and this is a frequent requests from many of my customers. Though I tell them that it's supported but they are let down later by the usefulness of it due to the size and quality.

4 Merged Ideas
Under Review

It would be great if there is an option to configure the image size of a report or dashboard in the subscription. I currently face the issue that the image gets scaled down and it's not readable anymore.

This is a much needed change in Power BI, as the way the subscription works now, make the subscription unusable.

The quality of the report attached in the email (.PNG) is not focused/sharp. Apart from that, when using some visuals such as the 'KPI' visual, it completely removes the Goal & Variance section.

The distribution of reports through email is such a vital component of any analytics platform as unfortunately not all organisations have grasped the concept of self service (jumping in the cloud, instead of waiting for emails).

With the above said,when i export to PDF from PBI Desktop, the reports are beautiful, sharp and very appealing, but when i open the attachment sent be email through a Subscription, it completely takes everything away.

Subscription emails embed the view of the dashboard inside, but the pictures and or charts are low resolution and the emails have to be enlarged to make out any data and or detail in the chart with additional quality loss.

Please allow for the increase and or larger resolution of the charts, tables & pivots so that the dashboard and or report could be effectively viewed and used through a mail.

How this is not a feature that is not supported is surprising. Executives don't want to click into the report. They want to see the report in the email.

Being able to send only a single page of a report in a subscription is severely limiting, on top of that, sending out the worlds lowest resolution PNG file makes no sense. If you're going to use an uncompressed file type, send a high quality version of it.

We are seeing extremely poor quality images within the email and the attachments for Report subscriptions coming from the Power BI Service.

The image quality is so poor that it frustrates and disappoints our executive audience so much that we will not use the subscription option until we have a better solution.

Our execs want mission critical stats pushed to them in an email so they can get a quick read on the business, they don't have the desire or the time to go to the Power BI Service to see them in high quality.

We push reports to about 20 users today using Tableau but I want to switch everything over to PBI. However, the quality of images in the PBI subscription is a big impediment to making that happen.

We had such high hopes for email subscriptions but they have been such a big disappointment thus far. We need a way to improve the resolution of the images in the email and we need to be able to attach a high-quality PDF file rather than a useless low resolution PNG file.

If all complaint threads of this issue are merged, this issue has much more votes.


Yes, please please make this subscription email more configurable. The size of the image in the email is too small and it is not readable.

Yes please even I am having the same struggle of image size and visibility. Please make it user friendly.

Much needed feature to allow PBI to compete with Tableau