Gateway Error Notifications
Is there an option to alert few users when the gateway is not reachable/error/stopped. We are not having any way to monitor the gateway now. If Power BI can send an alert to the admins if the gateway is not reachable then that would help. I am seeing this issue a lot for direct connections
Erik Holland commented
Yes! Please add this feature. In our case the service is almost always running but for some reason isn't responding correctly. The Power BI admin center correctly says that the server is unreachable but the service is running. Restarting the service fixes the issue.
Gateway Error notification is a critical need to any organization. x100000
How was this overlooked?
Madhan Rommala commented
Gateway Error notification is a critical need to any organization.
We had the gateway also fail silently, with no warning. Makes us look like amateurs to our clients.
For those looking for an option today, you can use the service recovery options for the gateway service to send an email on service start failures. Several examples online using PowerShell and VBA. You can also create a simple check service script and run that using the event scheduler.
MOHAN BABU SUKUMAR commented
One of our gateway was silently down for days and we came to know only after user reported that there is a issue in loading the schema with below error message. Also data refresh didnt happen on time. This will be a major issue if not noticed on time. There should be a option to notify server admin when the On premise gateway server is not up and running.
We later restarted the service and it worked fine.
"“Couldn’t load the schema for the database model”
Rob Love commented
this would make my life easier...
This feature would help us a lot. Taking actions when the service is down instead of when the refresh has failed.
This feature is a critical need for my company as well. We have Azure Enterprise subscription and Analysis Services refresh failed multiple times without any error being reported by the exception handler in PowerShell automation Runbook.
Microsoft Support for the service request also could not provide a solution to get notifications about gateway failure until this feature is added to the Power BI Gateway
we performed monitoring on Services for DataGateway and set it up with delayed start. Still this will be great addition if we get notification.
This is a critical need. Currently the only way to get a notification is when the gateway fails and we start getting Power BI refresh failures.
Now that we have a cluster, need the notifications on a node basis.